95glaxy's Privacy Policy
This page openly explains how we collect, store and protect your personal data.
Last updated: 29 October 2026
Introduction — Privacy protection is our responsibility
95glaxy is a platform that takes the protection of personal data of Myanmar players very seriously. This Privacy Policy ("Policy") explains what data we collect when you use the 95glaxy.vip website ("Service"), the purposes for which we use it, who we share it with, and what rights you have.
By using this Service, you are considered to have agreed to the terms set out in this Policy. If you do not agree with this Policy, please make sure you do not continue using the Service.
In this Policy, "we" refers to the 95glaxy platform and the organisation that operates it, and "you" refers to any person who uses this Service.
Types of data we collect
The information we collect can be divided into the following categories —
2.1 Information you provide directly
- Name, date of birth, email address and phone number provided when registering an account
- National identity card and any other supporting document copies submitted for the KYC (Know Your Customer) verification process
- Payment information provided when processing transactions (payment IDs related to KBZPay, Wave Money, AYA Pay, bank transfer and similar methods)
- Messages sent through customer service communications
2.2 Information collected automatically from your use of the Service
- IP address, browser type, device model and operating system
- Pages visited, links clicked, time of access and duration
- Data collected from cookies and similar tracking technologies
- Gaming records — game types played, duration and playing patterns
2.3 Information We Do Not Collect
We do not collect data unless it is necessary. We never collect your bank card PIN codes, bank login passwords, or any personal relationship information unrelated to our services.
Data Use Purposes
We use the data we collect only for the following purposes —
3.1 Service Management
- To carry out the account registration and verification process
- To securely process deposits and withdrawals
- To accurately maintain gaming records
- To manage bonus and promotion services
3.2 Security and Protection
- To prevent fraud, money laundering and illegal gaming activities
- To fulfil KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements
- To monitor account access and prevent unauthorised logins
3.3 Service Improvement
- To analyse data in order to improve platform performance
- To identify and fix technical issues
- To recommend games that improve the player experience
3.4 Communication
- To send important account-related notifications
- To inform you about service changes and policy updates
- To respond to customer service enquiries
Data Sharing and Third Parties
We will not sell your personal information to third-party companies. However, data may be shared in the following cases where it is necessary to deliver our services —
4.1 Service Providers
Payment processors, server hosting providers, data analytics providers and customer service software providers receive only the data they need to perform their services. They are required to follow the data protection standards we have set.
4.2 Legal Requirements
If a lawful authority requests data through a legal order, we may disclose it in accordance with the law. When this happens, we will make every effort to notify you in advance, except where the law does not permit us to do so.
4.3 Corporate Changes
In the event of a platform merger, acquisition or transfer of ownership, personal information may be transferred to the successor. If this occurs, you will be notified in advance and you may stop using the service if you do not wish to continue.
Cookies and Tracking Technologies
5.1 What Are Cookies
Cookies are small data files stored in your browser. They help improve website functionality and make your experience smoother.
5.2 Types of Cookies We Use
- Essential Cookies: Required for maintaining login sessions, security checks and processing payments. If these are disabled, the service may not function properly.
- Performance Cookies: Help us understand how the website is used and identify technical issues.
- Functional Cookies: Remember your language preferences and settings.
5.3 Managing Cookies
You can restrict or delete cookies in your browser settings. However, if essential cookies are disabled, some parts of the service may no longer work properly.
Data Retention Period and Deletion
6.1 Retention Period
We retain data only for as long as is necessary to fulfil the purpose for which it was collected. Financial records and KYC records are kept for a set period in accordance with legal requirements. Once that period has passed, they are securely deleted or anonymised.
6.2 After Account Closure
If you request account closure, we delete the data no longer needed to provide our service. However, data retained for financial, KYC, or legal compliance purposes, and data relating to disputes that arose before account closure, will continue to be held for the required period.
Data Security Measures
95glaxy uses a combination of technical and administrative security measures to protect your personal information —
- All data transfers are protected with SSL (Secure Sockets Layer) encryption
- Sensitive data stored in the database is encrypted
- Staff access to data is restricted based on business need
- Regular security audits and vulnerability assessments are carried out
- Server logs are monitored to detect unauthorised access
However, no technology can guarantee 100% security. We therefore strongly encourage you to keep your login credentials private and to avoid accessing your account from unknown or untrusted networks.
Your Data Rights
Every player using this service has the following rights regarding their personal information —
Right to Access
You can request to view what data we hold about you
Right to Rectification
You can request correction of any inaccurate data
Right to Erasure
You can request deletion of data that is not required by law to be retained
Right to Restriction
You can request that data processing be paused for a period of time
Right to Portability
You can request a copy of your data in a readable format
Right to Object
You can object to the use of your data for specific purposes
To exercise any of these rights, contact us at [email protected] or reach out via our 24/7 Live Chat. We will handle your request as quickly as possible. We do not set a fixed processing time — we simply aim to act as fast as we can.
Underage Players and Age Restrictions
95glaxy services are available to players aged 21+ only. We do not knowingly collect or store personal information from anyone under the age of 21.
We verify player age through KYC checks. If we discover that a player under 21 has been using our service, we will immediately close their account and delete their data.
If a parent or guardian suspects their child has been using our service, they can notify us immediately at [email protected].
Policy Updates
We may update this policy from time to time. When changes are made —
- The "Last Updated" date on this page will be revised
- A clear notice will be displayed at login
- For significant changes, we will send a notification to your registered email address
Continuing to use the service after an update has been made means you accept the revised policy.
Ways to Contact Us
If you have any questions or requests regarding this Privacy Policy, you can reach 95glaxy's customer support team —
- Live Chat: Available 24/7 in Myanmar language
- Email: [email protected]
We always take the protection of your personal data seriously. We value your trust and will keep privacy protection a priority throughout your time at 95glaxy.